Privacy Policy

1. Introduction

Welcome to SuperBox. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using SuperBox, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, and phone number when you create an account
• Gym Credentials: Your gym membership login credentials to enable automatic class registration
• Booking Preferences: Your preferred classes, times, and scheduling preferences
• Payment Information: Billing details for subscription management (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you use SuperBox, we automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App interactions, features used, and time spent in the app
• Log Data: IP address, access times, pages viewed, and app crashes

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide automated class registration and manage your bookings
• Account Management: To create and maintain your account, process subscriptions
• Communication: To send notifications about bookings, waitlists, and service updates
• Improvement: To analyze usage patterns and improve our app functionality
• Security: To detect, prevent, and address technical issues and fraudulent activities
• Compliance: To comply with legal obligations and enforce our terms of service

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• End-to-end encryption for sensitive data, including gym credentials
• Secure HTTPS connections for all data transmission
• Regular security audits and vulnerability assessments
• Restricted access to personal data on a need-to-know basis
• Secure server infrastructure with firewalls and intrusion detection

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Third-Party Services

SuperBox integrates with third-party services to provide our functionality. These include:

• Gym Management Systems: We connect to your gym's scheduling platform (e.g., Arbox) to access class schedules and process registrations
• Payment Processors: We use secure third-party payment processors to handle subscription payments
• Analytics Services: We use analytics tools to understand app usage and improve our services
• Cloud Infrastructure: We use cloud service providers to host our application and store data securely

These third-party services have their own privacy policies. We encourage you to review their policies as we are not responsible for their practices.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete personal data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to the processing of your personal data
• Withdrawal: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at privacy@superbox.app. We will respond to your request within 30 days.

7. Children's Privacy

SuperBox is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.

We encourage you to review this privacy policy periodically. Your continued use of SuperBox after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: